Welcome to Shenzhen Smarteye Digital Electronics Co., Ltd
support@smarteyegroup.com

info@smarteyegroup.com

How to deal with the sudden absence of signal from the surve

Author:adminDate:2020-03-04

    Surveillance cameras have now entered the homes of ordinary people. Basically, every family has installed surveillance cameras. Even those who work in Shenzhen will also install surveillance cameras in their rented houses or their hometown. They can monitor the situation of their homes at all times, talk with their families by voice, and monitor the learning of their children. But as an electronic product, the surveillance camera will also be the same as other electronic products, and some situations will appear after long use. Recently, a friend information editor has shown what the situation is when the surveillance camera is offline. The engineer of the manufacturer of the insight video surveillance camera recommends several detection methods for you.


 Surveillance cameras


1) [check WiFi signal]


If the WiFi signal of the router at home is not stable, it will also lead to frequent disconnection of the camera. It is necessary to check the network quality of the camera frequently, and try to keep the quality above 80%.




2) [check mobile network]




Confirm whether the mobile network is stable online, and whether the mobile network is unstable may also lead to the failure of normal connection to the camera. You can check whether the camera is normal when the WiFi is stable.




3) [reinitialize camera]




If the camera is always offline, there may be a problem with the initial settings. You need to reset the camera and continue to observe the online status.




4) [restart router]


If the signal is small or the connection is always unavailable, it is OK to restart the router.




If many of the above problems are eliminated, but the camera still often goes offline, it may be the hardware problem of the camera, such as the main board is damaged or the IC chip is damaged. It is recommended to consult the manufacturer's customer service, seek advice or replace the camera hardware.


The above is the detection method recommended by the electron